Generate high
impact insights
Create a wow factor
for your customers
Focus on our specialties
Deliver a memorable customer experience with every interaction.
Exel with the expertise of our team of our stable team of local agents.
Enjoy peace of mind with 24/7 support.
Let us handle all related tasks such as updating customer files and managing leads.
Let our agents sell for you during their interactions.
Outsourced customer service
Our human-scale customer contact center can manage communications with your customers across all channels.
Find out quickly what your customers want, so you can deliver satisfaction.
Support your business decisions with evidence-based data.
Show your customers that you care about their satisfaction.
Get feedback from specifically targeted customers.
Interact at any time with the consumers on your panel.
Be flexible, responsive and efficient in your research projects, while being supported by our multidisciplinary team.
Protect your customers' data with a SOC 2 Type II certified privately hosted solution.
Brio panel management platform
With Brio’s web-based platform, you can build up a fully autonomous panel of consumers who can comment on your products, services or experience with your company.
They trust
They trust us
Ipsos
Provide individualized customer experience dashboards to over 100 managers
Insurance Bureau of Canada
Measuring customer satisfaction
La Presse
Better understand readers’ expectations through an online community
Groupe Sélection
Double the conversion rate in less than a year
GMP Énergie
Turn around the customer service situation
Who are we?
We are a flexible, creative and agile team of nearly one hundred, well-balanced in levels of experience and specialized in marketing research, technology and relational marketing. We help brands understand their target audience and exchange with them in order to progress, innovate and evolve.
