Company description
Hydro-Québec is a Quebec government-owned corporation responsible for the generation, transmission, and distribution of electricity in Quebec. With its 62 hydroelectric power plants, Hydro-Québec is Canada’s leading electricity generator and one of the world’s largest producers of hydroelectric power. Its grid supplies electricity to more than four million customers in Quebec.
Issues
As part of its energy transition strategy, Hydro-Québec wanted to develop a reliable and flexible tool to establish a citizens’ panel with which the organization could engage on a regular basis.
Results
Using the Brio platform, Hydro-Québec launched The Hydro & Me Panel in 2022, which allows the state-owned utility to consult its customers on various topics related to the energy transition. The Hydro & Me Panel quickly became one of the main sources of information guiding the company’s management in its decision-making. The online community has more than 10,000 active panellists.